Strengthening the bond within the community

The success of our company is intricately linked to our ability to maintain our “social license to operate,” demonstrating our commitment to creating value not only for the communities where we operate but also for the host governments that permit our activities.

Our goal is to forge robust partnerships with both local communities and government entities. By doing so, we respect local cultures and effectively manage the potential risks and opportunities presented by our operations. Our overarching aim is to foster long-term prosperity and provide lasting benefits through strategic investments in community development, capacity building, and the enhancement of social infrastructure.

Operating in the West African region comes with its unique set of challenges but also presents significant opportunities for both the communities and our business. The impact of our community investments often yields more substantial and direct benefits compared to similar efforts in more developed nations. We are committed to leveraging these opportunities to not only advance our corporate objectives but also significantly improve the quality of life for local residents. This includes educational programs, healthcare improvements, economic development initiatives, and infrastructure projects that are tailored to meet the specific needs and aspirations of the communities we serve. By aligning our business practices with the well-being of these communities, we aim to create a sustainable and mutually beneficial relationship that supports both our corporate growth and community resilience.

We are deeply committed to building and maintaining enduring relationships with the communities that surround our operations. We recognize that collaboration is key to our success and have devoted significant resources to establishing effective communication channels that support direct, transparent, and mutually beneficial interactions with community members. These channels are tailored to meet the specific needs and characteristics of each community, ensuring that our engagement is both meaningful and impactful.

Our operations span a diverse array of communities, each with its own unique socio-cultural background, religious beliefs, educational levels, and specific expectations. Understanding this diversity, we have designed our communication strategies to be flexible and adaptable, allowing us to respect and align with the cultural and social dynamics of each community we engage with. This cultural sensitivity is integral to our approach, enabling us to foster trust and cooperation across different regions.

To deepen our commitment, we conduct regular community consultations, which are essential for gaining insights into local concerns, aspirations, and priorities. These consultations are not just reactive; they are a proactive measure to ensure that our community relations are continuously evolving and responsive to the changing needs of the people we serve. By incorporating feedback from these consultations, we refine our strategies and make informed decisions that benefit both Exoben and the communities involved.

In addition to communication, we invest in community training programs, local business development, and infrastructure projects that align with the long-term goals of the communities. These initiatives are designed to empower local residents, enhance economic opportunities, and improve the overall quality of life. Whether it’s through educational programs that build local capacity, healthcare improvements that address pressing needs, or infrastructure projects that support sustainable growth, our investments are aimed at creating lasting positive impacts.

Through these comprehensive efforts, Exoben strives not only to mitigate any potential negative impacts from our operations but also to maximize the positive contributions we can make. Our goal is to foster a sense of partnership and shared progress, where the success of our operations is intertwined with the prosperity of the communities we engage with. This approach not only helps us maintain a strong social license to operate but also reinforces our reputation as a responsible and responsive corporate citizen, dedicated to the well-being of the people and regions that support our business.

We firmly believe that maintaining an open and continuous dialogue with the communities where we operate is essential for the early identification of potential issues and fostering a mutual understanding of expectations. This transparent communication is also crucial in ensuring that all our employees and contractors are not only aware of but also deeply respect the rich cultural heritage and diversity within these communities—a core element of our corporate responsibility.

Our operations are embedded in a variety of local communities, each with its distinct historical backgrounds, cultural identities, religious beliefs, educational levels, and specific expectations. To effectively address this diversity, we have established robust, consistent two-way communication channels tailored to the unique requirements of each community. These platforms facilitate clear, ongoing dialogue, helping to build trust and foster long-term, mutually beneficial relationships.

Beyond communication, Exoben has implemented comprehensive grievance mechanisms designed to ensure that concerns or issues raised by community members are addressed in a fair, equitable, and timely manner. These mechanisms are easily accessible through our community information centers, where individuals can submit complaints in person. This approach underscores our commitment to transparency and accountability, reinforcing our dedication to the well-being and advancement of the communities we serve.

Furthermore, Exoben actively participates in and supports community development programs focused on key areas such as education, health, economic development, and infrastructure improvement. These initiatives are carefully aligned with the aspirations and needs of the local populations, ensuring that our investments contribute positively to the socioeconomic growth of these regions. For instance, by supporting educational programs, we help build local capacity and empower future generations, while our healthcare initiatives address critical needs and improve quality of life.

Our involvement in infrastructure projects, such as improving transportation and access to clean water, directly enhances the daily lives of community members and supports broader economic development. By investing in these areas, Exoben not only demonstrates our commitment to responsible corporate citizenship but also ensures that our presence yields tangible, beneficial outcomes for local residents.

This holistic approach to community engagement and integration highlights Exoben’s commitment to being a responsible and constructive partner in every region where we operate. We strive to ensure that our operations not only meet our business objectives but also contribute to the sustainable development and prosperity of the communities that host us. Through these efforts, Exoben aims to create lasting value for all stakeholders, reinforcing our role as a leader in sustainable and responsible business practices.

Managing social impacts and mitigating risks is a core component of our commitment to responsible and sustainable operations. We work closely with the communities in which we operate to identify, assess, and address social risks effectively, ensuring that our presence contributes positively to local development.

Every Exoben operation is guided by a comprehensive Community Management Plan. This plan is crucial in systematically managing social risks through an integrated Environment and Social Impact Assessment (ESIA) approach. We recognize that our activities can have significant social impacts, and we are committed to managing these impacts responsibly.

In some cases, our operations may require land access that leads to the relocation of dwellings or the displacement of local businesses, including agricultural activities. While our primary objective is to minimize resettlement, there are instances where it is necessary to fulfill operational requirements and strategic objectives. In such situations, we adhere to our stringent Land Access and Resettlement Policies and Procedures, ensuring that the process is handled with care and respect for the affected communities.

Exoben’s Land Access and Resettlement Policies provide clear guidelines and robust support to both our operational teams and the affected community members. These policies are designed to ensure that resettlement is conducted with the highest level of responsibility, sensitivity, and respect for the rights and needs of the community.

When relocation is unavoidable, Exoben views it as an opportunity to contribute to the long-term improvement of the affected communities. Our approach to resettlement is centered on enhancing the quality of life for displaced individuals and families, ensuring that they benefit from improved housing, infrastructure, and economic opportunities.

Sustainable Resettlement: The core goal of our resettlement efforts is to ensure that the affected communities not only recover from the disruption but also experience a tangible improvement in their living conditions. We are committed to providing better housing, access to essential services, and opportunities for sustainable livelihoods, thereby supporting a brighter future for those who are relocated.

Community Engagement and Participation: We engage in extensive consultations with the impacted communities to understand their needs, preferences, and concerns. This participatory approach ensures that our resettlement plans are culturally and socially sensitive, aligning with community expectations. By involving community members in the decision-making process, we foster a sense of ownership and collaboration, leading to more successful and accepted outcomes.

Transparent Communication and Support: Maintaining transparent communication throughout the resettlement process is vital to building trust and cooperation. Exoben ensures that all affected parties receive adequate compensation, support, and access to grievance mechanisms. Our commitment to transparency helps mitigate potential conflicts and ensures that the resettlement process is as smooth and fair as possible.
Exoben’s approach to resettlement is not just about mitigating the immediate impacts of relocation; it is about laying the foundation for long-term community development. By focusing on sustainable outcomes, we aim to create lasting positive change in the lives of the people we relocate.

Economic Empowerment:

We provide training and support to help relocated individuals transition into new economic opportunities, ensuring that they can sustain themselves and their families in the long term. This includes vocational training, access to new markets, and support for starting new businesses.

Infrastructure and Services:

Our resettlement plans include the development of essential infrastructure, such as schools, healthcare facilities, and transportation networks. By improving access to these services, we help enhance the overall quality of life in the resettled communities.

Ongoing Monitoring and Support:

Exoben is committed to continuous monitoring and support for resettled communities, ensuring that they continue to thrive long after the relocation process is complete. We regularly assess the outcomes of our resettlement initiatives and make adjustments as needed to ensure long-term success.
We are deeply committed to maximizing the positive impact of our operations on the communities and nations where we operate. Our approach is centered on strategic community investment, local employment creation, skills-based training, and robust local procurement programs—all aimed at enhancing the local supply chain and fostering sustainable economic growth.

Strategic Community Investment

Our commitment to the communities we serve goes beyond mere economic contributions. We actively invest in initiatives that promote long-term development, ensuring that the benefits of our operations extend far beyond our immediate business needs.

Local Employment Opportunities:

Exoben prioritizes hiring local residents, offering stable employment that fosters economic growth within the community. By creating thousands of direct and indirect jobs, we stimulate local economies, improve living standards, and empower individuals to build sustainable livelihoods.

Skills-Based Training: We are dedicated to the long-term development of the local workforce. Through comprehensive skills training programs, we equip community members with the knowledge and tools they need to succeed both within our operations and in other industries. These programs are designed to enhance employability, promote career advancement, and support economic resilience.

Local Procurement Programs: Exoben’s local procurement strategies are focused on stimulating local businesses and promoting entrepreneurial ventures. By sourcing goods and services from local suppliers whenever possible, we strengthen the economic infrastructure of the communities we operate in. This approach not only supports local businesses but also creates a ripple effect of economic benefits throughout the region.

Economic Contributions

Beyond direct community investments, Exoben’s operations make significant financial contributions to the local and national economies. These contributions play a critical role in supporting broader economic development and governance.

Wages and Employment Benefits:

The disbursement of wages to local employees represents a substantial financial injection into the local economy. These earnings circulate within the community, supporting local businesses and contributing to overall economic vitality.

Tax Contributions: Exoben’s operations contribute to national economic development through the payment of taxes and royalties. These payments help fund public services, infrastructure projects, and other government initiatives, furthering the economic growth of the countries where we operate.
Our goal is to create a sustainable model of operation that not only benefits Exoben but also promotes the long-term prosperity of local communities. This holistic approach ensures that our operations are aligned with the needs and aspirations of the communities we serve, fostering positive and enduring relationships with local stakeholders.

Community Empowerment: By integrating local employment, skills training, and procurement initiatives, we empower communities to take an active role in their economic development. This empowerment leads to greater self-sufficiency and a more resilient local economy.

Responsible Corporate Citizenship: Exoben is committed to being a responsible corporate citizen. We recognize that our success is intertwined with the well-being of the communities we operate in. By prioritizing community development and economic growth, we reinforce our commitment to mutual growth and shared prosperity.

Through these efforts, Exoben aims to create a lasting positive impact that benefits both our company and the communities we engage with. Our approach to community investment, economic contribution, and sustainable development is designed to build a foundation of trust, cooperation, and mutual success, ensuring that our operations contribute to a brighter future for all stakeholders involved.

Our commitment to fostering sustainable development in the communities where we operate is unwavering. We prioritize financial support for essential social programs and infrastructure projects that enhance community well-being and contribute to long-term prosperity. Our investment strategy is carefully designed to create and support initiatives that have a meaningful and lasting impact on local living conditions.

Our community development efforts extend far beyond mere compliance with regulatory requirements that may mandate contributions to community development funds. We actively collaborate with community leaders, stakeholders, and local governments to ensure that our contributions are not only aligned with local needs and priorities but also reflect the aspirations of the communities themselves. This collaborative approach ensures that the projects we support—ranging from social development programs to cultural events and sports activities—are well-received and genuinely beneficial.

In addition to these initiatives, Exoben focuses its investments on critical areas that are fundamental to the economic stability and growth of the communities we serve. Livelihood enhancement and agricultural support are key components of our strategy, providing local residents with the tools and resources they need to build a sustainable future. We also prioritize the development of social infrastructure, such as health facilities and educational resources, which are essential for improving access to critical services and fostering long-term community resilience.

For example, by investing in health facilities, we help ensure that communities have access to quality healthcare, leading to better health outcomes and a higher quality of life. Similarly, our investments in educational resources are designed to empower the next generation with the knowledge and skills necessary to thrive in a rapidly changing world. These initiatives not only address immediate needs but also contribute to the long-term development of a more resilient, self-sufficient community.

Our strategic investments are aimed at creating a positive impact that endures well beyond the lifespan of our operations. Exoben is committed to leaving a lasting legacy of enhanced community capacity, improved social welfare, and stronger economic foundations. By doing so, we ensure that the benefits of our presence are not only significant but also sustained over the long term, contributing to the overall prosperity and well-being of the regions in which we operate.

In all our community investment and development initiatives, Exoben strives to be a responsible and constructive partner, dedicated to the holistic growth and success of the communities that support our business. Through these efforts, we aim to build strong, self-reliant communities that are equipped to thrive long after our direct involvement has ended.

Exoben is committed to creating meaningful employment opportunities, providing skills-based training, and enhancing business prospects within the communities where we operate. Our dedication is evident in our employment policies, where priority is given to hiring local community members for both unskilled and skilled positions. We place special emphasis on supporting women and other marginalized groups, fostering not only local employment but also promoting inclusivity and diversity within our workforce.

We have also set requirements for our major contractors to prioritize job creation, ensuring that the economic benefits of employment extend throughout our supply chain. This approach amplifies the positive impact of our operations on local communities.

Our procurement strategies are focused on maximizing local and regional content. We have implemented programs that establish partnerships with and prioritize local firms, aiming to stimulate sustainable growth and build capacity in these businesses. This not only enhances the economic independence of local enterprises but also strengthens their resilience.

Since the inception of our operations, we have collaborated closely with local suppliers to improve their operational capacity, capabilities, and overall performance. We take pride in the fact that the majority of our primary commodities and services are sourced from Ghanaian contractors, covering critical areas such as mining, catering, in-country logistics, fuel supply, and security services. Additionally, a significant portion of our consulting services is procured from local firms.

Through these initiatives, Exoben not only contributes to the economic vitality of the regions where we operate but also builds a robust network of local supply chains that support the broader community. These efforts are central to our mission of empowering local communities, fostering economic development, and promoting sustainable business practices.